Privacy Policy

1. Information We Collect

When you use Trishul Ranch's website or submit a booking inquiry, we may collect:

• Contact information — your name, email address, phone number, and mailing address when you fill out our contact or booking forms.
• Event details — event date, guest count, event type, and any special requests you share with us.
• Usage data — pages visited, time spent on the site, and browser information collected through standard analytics tools to improve our website.

2. How We Use Your Information

We use the information we collect solely for:

• Responding to your inquiries and processing your booking requests.
• Sending booking confirmations, reminders, and venue-related communications.
• Improving our website experience based on anonymized usage patterns.
• Complying with legal obligations and protecting our rights.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share information with vendors (caterers, decorators) when necessary to fulfill your event, and only with your consent.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption and hosted on infrastructure with SOC 2 compliance. We retain booking records for the duration required by applicable law and our business needs. After that period, personal data is securely deleted or anonymized.

4. Cookies

Our website uses essential cookies for functionality (such as maintaining your session during the booking process) and optional analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt out of marketing communications at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at contact@trishulranch.com.

6. Third-Party Services

We use trusted third-party services to operate our website and business, including hosting providers, email services, and payment processors. Each provider has its own privacy policy and security practices. We only work with providers who meet industry security standards.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, contact us at contact@trishulranch.com or through our contact page.